Interpretation & Meaning
- Account: It is a particular account that a user creates on our platform to use our services.
- Cookies: Small electronic files to remember browsing history and track activities.
- Country: It refers to the location where we are located, and that is ‘Soup Chick.’
- Data Controller (GDPR): The person or company decides the use and processing of data.
- Device: It is the device that you choose to access our platform. It can be a tablet, mobile, computer, etc.
- Do Not Track (DNT): It is a concept introduced by US Regulatory Authorities to help internet users control their activities on a specific platform.
- Personal Data: The data we collect is known as personal data and includes name, email, contact number, age, location, and other specific data.
- Sale (CCPA): It stands for the concept in which we sell collected data to third parties, which they use for various purposes.
- Service: These are offerings of our platform.
- Usage Data: It is the data we collect from a website to see the performance of our website and how the users interact with our platform.
- You: The person or entity who is using or accessing our platform.
Data Types We Collect
We collect two types of data: personal and usage data. Here are the details of the exact data we collect:
Personal Data: When a person visits our platform, we collect various data known as personal data. This personal data includes name, age, contact number, email, and other specific data.
Usage Data: Along with the personal data, we collect usage data too. This data includes specifications of how you interact with our platform, such as your IP address, browser type and version, device, etc.
For instance, if you are accessing our platform via mobile, then some of the data will automatically be collected, such as IP address and browser type, along with its version with the data your browser will share while using our platform.
Data Collection Methods
Various methods help us to collect these personal and usage data. Here are the technologies:
Cookies: Cookies are one of the technologies we use on our platform. When you visit our platform, these tiny files are automatically stored in your browser. They help us to collect different data. We use two types of cookies: session and persistent cookies.
Tracking Technologies: Apart from cookies, there are other technologies, too, such as bacon, tags, scripts, etc. These technologies help us determine the number of visitors on our platform and their activities. These are small electronic files known as tracking technologies.
Why We Collect Personal Data
We collect your data to fulfill various purposes. Here is a brief overview of these purposes:
Service Maintenance: We use your usage data to determine how our website works. We use these cookies to know how our users are engaging and using our platform to check out what areas of our platform need to be improved.
Account Management: We could use your personal data to manage your account better. It helps us to understand your preferences and offer you services and content according to that.
To Contact You: We can contact you to share our platform’s news, updates, and offers.
For Offers And News:
To Manage Your Request: If you have a concern or query about something on our platform, this data helps us reach out to and resolve it properly.
For Target Ads: Your data helps us determine your preferences, and based on that, it will help us show you the display advertisements. It depends on your browsing history and interests.
Change In Business: Suppose we sell our firm or business or decide to merge with a partner firm; your data will also be shared as the company’s assets.
Service Improvement: The collected data helps us to analyze our users’ behavior and our platform’s performance and evaluate our work. It helps us to understand which part of our services requires improvement.
Sharing Your Data
At Soup Chick, we understand your privacy’s importance and take your data sharing seriously. We do not share your personal information indiscriminately.
However, there are specific situations in which we may need to share your data to provide our services effectively, enhance your experience, or meet legal obligations. Here are the circumstances under which we may share your data:
Legal Compliance: We may share your data when required by law, regulation, legal process, or governmental request. It includes situations where we believe it is necessary to protect our rights, our safety, or the safety of others.
Merger or Acquisition: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred to the acquiring entity. We will notify you of any change in ownership or control of your personal information.
Protection Of Rights: We may share your data if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our terms and conditions, illegal activities, fraud, or threats to our rights, property, or safety.
We collect data of our users for various purposes, and as long as the collected data fulfills the purpose, we keep your data. Sometimes, we may be required to retain your data longer to comply with legal and regulatory obligations, resolve disputes, prevent fraud, or ensure security.
The usage data of our visitors remains with us for a specific time since we use it for analysis and research purposes. However, we can retain your usage data if there are any legal obligations, a need for improved security, or a need for improvement in services.
International Operations: Some of our operations, service providers, and partners may be outside your home country. By using our services, you consent to transferring your data to these international locations, where it will be subject to the privacy laws and protections of those jurisdictions.
Data Protection Safeguards: When we transfer your data internationally, we take measures to protect it. It may include using contractual agreements, standard data protection clauses, or relying on the EU-U.S. Privacy Shield or other recognized data protection frameworks.
We respect your right to have your data removed when it’s no longer needed or upon your request. If you close your account, associated data is deleted unless legal requirements dictate otherwise.
Opt-out requests for marketing communications are honored, with contact information retained for suppression. We follow a data retention policy to avoid unnecessary retention. Specific data may be safeguarded with robust security measures for legal or regulatory compliance.
To request data deletion or learn more, contact us via the details in the “Contact Us” section. We’re committed to promptly and lawfully fulfilling your data deletion requests.
Personal Data Disclosure
We take your privacy seriously at our platform and only disclose your data when necessary to provide services, comply with legal obligations, or protect our rights. Your data is shared responsibly and with safeguards in place.
Service Providers: We may engage trusted service providers to assist in delivering our services. They have limited access to your data and use it solely for the purposes we specify.
Legal Compliance: Your data may be disclosed when required by law, regulation, legal process, or governmental request. We prioritize your safety, our rights, and legal compliance in these situations.
Change of Ownership: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity. You will be informed of any such change.
Protecting Rights: We may share your data to investigate, prevent, or address potential violations, fraud, or threats to our rights, property, or safety.
Your privacy is a priority, and we employ robust measures to ensure data security during disclosure. For inquiries or concerns about personal data disclosure, please contact us using the information on the “Contact Us” page.
The security of your data is our priority at Soup Chick. We employ various security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our commitment to data security includes the following:
Encryption: We use industry-standard encryption protocols to secure data transmission between you and our systems. It safeguards your data during transit, ensuring its confidentiality.
Access Control: Access to your data is restricted to authorized personnel only. We employ authentication and authorization mechanisms to ensure data access is granted only to those with a legitimate need.
Regular Audits: We conduct security audits and assessments to identify and address system vulnerabilities. This proactive approach helps maintain a secure environment.
Data Backups: We implement regular data backup procedures to prevent data loss in case of unforeseen events. It ensures data availability and integrity.
Training: Our staff is trained in best data security practices to ensure they handle your information carefully and diligently.
Incident Response: In the unlikely event of a data breach, we have an incident response plan to address and mitigate any potential impact swiftly.
While we take every possible precaution to protect your data, it’s important to remember that no system can be entirely immune to risks. We encourage you to protect your data by using strong, unique passwords and maintaining the security of your login credentials.
At Soup Chick, safeguarding children’s privacy is paramount. We do not knowingly collect personal information from underage children without verified parental consent. Our data collection for children serves specific age-appropriate purposes and adheres to stringent security measures.
Parents or guardians can review, delete, or opt out of their child’s data collection. We educate both children and parents on online privacy. We verify users’ ages and promptly communicate policy changes. We encourage active parental involvement and are committed to providing a secure online environment for young users.
If you are using our website, you will come across various third-party links that will take you to their website. In this case, we are not accountable or liable for any of their content, services, and offerings.
At our platform, we strive to ensure that the third-party links are from reputable sources. Still, it is not in our hands, and we do not know the nature of their website and content, so we advise you of all the security measures to determine any malware attack or data breach.
When we make changes, we’ll post the updated policy here with a marked “Effective Date.” We may also notify you through email (if applicable) or announcements on our homepage, encouraging you to review the changes.
We urge you to review our policy for your awareness periodically. By continuing to use our services after an update, you agree to the revised terms. If you have questions or concerns, please get in touch with us for clarification. Your privacy and transparency are our priorities.
If you have any concerns or queries, we encourage you to write to us at email@example.com or fill out the form on the Contact Us page.