Introduction
At SoupChick, we value your privacy and are committed to safeguarding your personal information. We have designed this Privacy Policy to provide transparency regarding the data we collect, how we use it, and the steps we take to protect your privacy.
We understand the importance of your trust, and we want you to feel confident in our practices when you interact with our services. Therefore, we encourage you to read our privacy policy thoroughly.
Interpretation & Meaning
Interpretation
In this privacy policy, we have used specific terms for better clarification. The first letter of these words is capitalized. They can be in plural or singular form; however, their meaning will remain the same.
Meaning
For a better and clearer interpretation and understanding of this privacy policy, we will use the below terms:
- Account: It is a particular account that a user creates on our platform to use our services.
- Company: In this privacy policy, we ‘Soup Chick’ will be referred to as ‘company,’ ‘we,’ ‘us,’ etc.
- Cookies: Small electronic files to remember browsing history and track activities.
- Country: It refers to the location where we are located, and that is ‘Soup Chick.’
- Data Controller (GDPR): The person or company decides the use and processing of data.
- Device: It is the device that you choose to access our platform. It can be a tablet, mobile, computer, etc.
- Do Not Track (DNT): It is a concept introduced by US Regulatory Authorities to help internet users control their activities on a specific platform.
- Personal Data: The data we collect is known as personal data and includes name, email, contact number, age, location, and other specific data.
- Sale (CCPA): It stands for the concept in which we sell collected data to third parties, which they use for various purposes.
- Service: These are offerings of our platform.
- Usage Data: It is the data we collect from a website to see the performance of our website and how the users interact with our platform.
- You: The person or entity who is using or accessing our platform.
Data Types We Collect
We collect two types of data: personal and usage data. Here are the details of the exact data we collect:
Personal Data: When a person visits our platform, we collect various data known as personal data. This personal data includes name, age, contact number, email, and other specific data.
Usage Data: Along with the personal data, we collect usage data too. This data includes specifications of how you interact with our platform, such as your IP address, browser type and version, device, etc.
For instance, if you are accessing our platform via mobile, then some of the data will automatically be collected, such as IP address and browser type, along with its version with the data your browser will share while using our platform.
Data Collection Methods
Various methods help us to collect these personal and usage data. Here are the technologies:
Cookies: Cookies are one of the technologies we use on our platform. When you visit our platform, these tiny files are automatically stored in your browser. They help us to collect different data. We use two types of cookies: session and persistent cookies.
Tracking Technologies: Apart from cookies, there are other technologies, too, such as bacon, tags, scripts, etc. These technologies help us determine the number of visitors on our platform and their activities. These are small electronic files known as tracking technologies.
Why We Collect Personal Data
We collect your data to fulfill various purposes. Here is a brief overview of these purposes:
Service Maintenance: We use your usage data to determine how our website works. We use these cookies to know how our users are engaging and using our platform to check out what areas of our platform need to be improved.
Account Management: We could use your personal data to manage your account better. It helps us to understand your preferences and offer you services and content according to that.
To Contact You: We can contact you to share our platform’s news, updates, and offers.
For Offers And News:
To Manage Your Request: If you have a concern or query about something on our platform, this data helps us reach out to and resolve it properly.
For Target Ads: Your data helps us determine your preferences, and based on that, it will help us show you the display advertisements. It depends on your browsing history and interests.
Change In Business: Suppose we sell our firm or business or decide to merge with a partner firm; your data will also be shared as the company’s assets.
Service Improvement: The collected data helps us to analyze our users’ behavior and our platform’s performance and evaluate our work. It helps us to understand which part of our services requires improvement.
Sharing Your Data
At Soup Chick, we understand your privacy’s importance and take your data sharing seriously. We do not share your personal information indiscriminately.
However, there are specific situations in which we may need to share your data to provide our services effectively, enhance your experience, or meet legal obligations. Here are the circumstances under which we may share your data:
Service Providers: We may engage with trusted service providers who assist us in delivering our products or services. These providers may have access to your data but are only authorized to use it for the purposes outlined in our privacy policy.
Legal Compliance: We may share your data when required by law, regulation, legal process, or governmental request. It includes situations where we believe it is necessary to protect our rights, our safety, or the safety of others.
Business Partners: For any collaboration with carefully selected business partners to offer you joint promotions, services, or products. In such cases, we will only share your data with your consent, and this privacy policy and any applicable agreements with our partners will govern the use of your data.
Merger or Acquisition: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred to the acquiring entity. We will notify you of any change in ownership or control of your personal information.
Protection Of Rights: We may share your data if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our terms and conditions, illegal activities, fraud, or threats to our rights, property, or safety.
With Your Consent: We will seek your explicit consent before sharing your data for purposes not covered by this privacy policy.
Data Retention
We collect data of our users for various purposes, and as long as the collected data fulfills the purpose, we keep your data. Sometimes, we may be required to retain your data longer to comply with legal and regulatory obligations, resolve disputes, prevent fraud, or ensure security.
The usage data of our visitors remains with us for a specific time since we use it for analysis and research purposes. However, we can retain your usage data if there are any legal obligations, a need for improved security, or a need for improvement in services.
Data Transfer
We may transfer your data across borders to enable efficient service delivery and to fulfill the purposes outlined in this Privacy Policy. We ensure that these transfers are conducted with the utmost care and in compliance with applicable data protection laws.
International Operations: Some of our operations, service providers, and partners may be outside your home country. By using our services, you consent to transferring your data to these international locations, where it will be subject to the privacy laws and protections of those jurisdictions.
Data Protection Safeguards: When we transfer your data internationally, we take measures to protect it. It may include using contractual agreements, standard data protection clauses, or relying on the EU-U.S. Privacy Shield or other recognized data protection frameworks.
Your Rights: You retain the rights granted by this Privacy Policy regardless of where your data is processed or transferred. We will take all reasonable steps to ensure the security and confidentiality of your data during international transfers.
Data Deletion
We respect your right to have your data removed when it’s no longer needed or upon your request. If you close your account, associated data is deleted unless legal requirements dictate otherwise.
Opt-out requests for marketing communications are honored, with contact information retained for suppression. We follow a data retention policy to avoid unnecessary retention. Specific data may be safeguarded with robust security measures for legal or regulatory compliance.
To request data deletion or learn more, contact us via the details in the “Contact Us” section. We’re committed to promptly and lawfully fulfilling your data deletion requests.
Personal Data Disclosure
We take your privacy seriously at our platform and only disclose your data when necessary to provide services, comply with legal obligations, or protect our rights. Your data is shared responsibly and with safeguards in place.
Service Providers: We may engage trusted service providers to assist in delivering our services. They have limited access to your data and use it solely for the purposes we specify.
Legal Compliance: Your data may be disclosed when required by law, regulation, legal process, or governmental request. We prioritize your safety, our rights, and legal compliance in these situations.
Business Partners: We may share your data in collaboration with selected partners, but always with your consent. This privacy policy governs any data sharing with partners.
Change of Ownership: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity. You will be informed of any such change.
Protecting Rights: We may share your data to investigate, prevent, or address potential violations, fraud, or threats to our rights, property, or safety.
With Your Consent: Your explicit consent is sought before sharing data for purposes not covered by this privacy policy.
Your privacy is a priority, and we employ robust measures to ensure data security during disclosure. For inquiries or concerns about personal data disclosure, please contact us using the information on the “Contact Us” page.
Data Security
The security of your data is our priority at Soup Chick. We employ various security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our commitment to data security includes the following:
Encryption: We use industry-standard encryption protocols to secure data transmission between you and our systems. It safeguards your data during transit, ensuring its confidentiality.
Access Control: Access to your data is restricted to authorized personnel only. We employ authentication and authorization mechanisms to ensure data access is granted only to those with a legitimate need.
Regular Audits: We conduct security audits and assessments to identify and address system vulnerabilities. This proactive approach helps maintain a secure environment.
Data Backups: We implement regular data backup procedures to prevent data loss in case of unforeseen events. It ensures data availability and integrity.
Training: Our staff is trained in best data security practices to ensure they handle your information carefully and diligently.
Incident Response: In the unlikely event of a data breach, we have an incident response plan to address and mitigate any potential impact swiftly.
While we take every possible precaution to protect your data, it’s important to remember that no system can be entirely immune to risks. We encourage you to protect your data by using strong, unique passwords and maintaining the security of your login credentials.
Children’s Privacy
At Soup Chick, safeguarding children’s privacy is paramount. We do not knowingly collect personal information from underage children without verified parental consent. Our data collection for children serves specific age-appropriate purposes and adheres to stringent security measures.
Parents or guardians can review, delete, or opt out of their child’s data collection. We educate both children and parents on online privacy. We verify users’ ages and promptly communicate policy changes. We encourage active parental involvement and are committed to providing a secure online environment for young users.
Third-Party Links
If you are using our website, you will come across various third-party links that will take you to their website. In this case, we are not accountable or liable for any of their content, services, and offerings.
When you reach a third-party website leaving our website, our policies will not be applicable there. Therefore, we advise you to look at their privacy policy to know how they collect, use, and process your data before sharing your information.
At our platform, we strive to ensure that the third-party links are from reputable sources. Still, it is not in our hands, and we do not know the nature of their website and content, so we advise you of all the security measures to determine any malware attack or data breach.
Privacy Policy Updates
Our commitment to your privacy includes informing you of our Privacy Policy changes. We update it periodically to align with evolving practices, services, legal requirements, and technological advancements.
When we make changes, we’ll post the updated policy here with a marked “Effective Date.” We may also notify you through email (if applicable) or announcements on our homepage, encouraging you to review the changes.
We urge you to review our policy for your awareness periodically. By continuing to use our services after an update, you agree to the revised terms. If you have questions or concerns, please get in touch with us for clarification. Your privacy and transparency are our priorities.
Contact Us
If you have any concerns or queries, we encourage you to write to us at connect@soupchick.com or fill out the form on the Contact Us page.